Shopping Guide

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Shopping Guide

Welcome to Aulola Shopping Guide! The shopping guide is for all of those who want to place their first order in Aulola, to help you have an easy and happy shopping memory here.

Want to know more about Aulola before shopping?

Easy Shopping Steps

  • 1.Create An Account

    Create an account to start shopping

  • 2.Place Your Order

    Find the items you like and add them to your shopping cart

  • 3.Checkout

    Pay quickly and safely with Paypal/Bank Transfer/T/T

  • 4.Receive Your Package

    Fast shipping to UK and EU countries

Shopping FAQ

  • 1. Must I register to order from you?

    Yes. Aulola supports guest checkout. Registering with Aulola, however, allows us to provide you with better support and the whole registering process should take no more than 2 minutes.

  • 2. How to find product information in Aulola?

    Here are 3 ways to help you find the product information in Aulola.

    1) Search from the left Catalogue; or

    2) Enter keywords / item code / title in the Search Bar; or

    3) Contact our customer service to help you find the products.

  • 3. If I want to change the shipping method, what should I do?

    If you want change shipping method and our customer service is online, please directly contact our online service to chat in detail. If our customer service is not online after you place an order, please leave an order comment to tell us what shipping option you need and how much you want to write on the invoice. Once our customer service get your message, we will check with you and if needed you may add shipping cost for express. Sales Team :

  • 4. How do I track my orders?

    Two ways once your goods are sent:

    1) Check our automatic email notification; or

    2) Sign in to your account and view the tracking code

  • 5. Do you ship internationally?

    At present, we support to ship within European Union and UK.

More questions please visit our FAQ page or Contact with our customer service.